How It Works

  • How It Works

HOW IT WORKS Simply powerful text capture for the regulated industry.

CONNECT We designed the easiest onboarding in the industry by focusing on the end-user first. Encouraging adoption by minimizing user disruption is key to realizing your compliance goals.

Here's how we support that mission:
  • Our native solution means there's no change in user-behavior. We don't ask the user to download anything new or change how they message today.

  • Initial connection can be completed in less than 3 minutes and it's fully automated.

  • Support for JIT user creation with SAML via SSO.

    • CAPTURE We designed the easiest onboarding in the industry by focusing on the end-user first. Encouraging adoption by minimizing user disruption is key to realizing your compliance goals.

    Here's how we support that mission:
  • Web-based dashboard with hierarchical user persmissions for easy configuration, administration, and onboarding/offboarding.

  • Messages ingested via API gateway where, while still encrypted, they are transformed for delivery to their final destination.

    • DISPATCH Creating a consistent connection is only half the job. Delivery of the captured text message data to the correct endpoint is equally as important. Here's how we ensure your data is properly archived:

  • Support of all major archives, cloud storage (S3, GCP), and even SFTP

  • Fail-safe archive options allow for message delivery to alternate storage if the primary archive is unavailable

  • Messages can be delivered to multiple archives (full redundancy or as a data split)

    •

    Swipe CONNECT We designed the easiest onboarding in the industry by focusing on the end-user first. Encouraging adoption by minimizing user disruption is key to realizing your compliance goals.

    Here's how we support that mission:

  • Our native solution means there's no change in user-behavior. We don't ask the user to download anything new or change how they message today.

  • Initial connection can be completed in less than 3 minutes and it's fully automated.

  • Support for JIT user creation with SAML via SSO.
    • CAPTURE Swipe We designed the easiest onboarding in the industry by focusing on the end-user first. Encouraging adoption by minimizing user disruption is key to realizing your compliance goals.

    Here's how we support that mission:

  • Web-based dashboard with hierarchical user persmissions for easy configuration, administration, and onboarding/offboarding.

  • Messages ingested via API gateway where, while still encrypted, they are transformed for delivery to their final destination.
    • DISPATCH Creating a consistent connection is only half the job. Delivery of the captured text message data to the correct endpoint is equally as important. Here's how we ensure your data is properly archived:

  • Support of all major archives, cloud storage (S3, GCP), and even SFTP

  • Fail-safe archive options allow for message delivery to alternate storage if the primary archive is unavailable

  • Messages can be delivered to multiple archives (full redundancy or as a data split)
    •  Swipe

    A $200B AUM FIRM ACHIEVES 99% CONNECTION STABILITY AND ZERO DROPPED MESSAGES WITH SNIPPETSENTRY.

    READ THE USE CASE

    The Challenge

    Managing a diverse group of high-demand end users with a mix of ‘bring your own device’ and corporate-owned devices presented a significant challenge.

    • Users insisted on using their preferred messaging apps.
    • Inconsistent connections and unreliable support plagued past solutions.

    Performance Metrics (Six Months):

    • Unplanned Disconnects: Fewer than 5 per month (<1% of the user base).
    • Dropped Messages: None.
    • Customer Feedback: “Your personal, hands-on, white-glove support really separates you from the pack.”

    ADVANCED FEATURES

    Want to dig a little deeper? We've got you covered. Learn more about the advanced features and functionality that set us apart from the pack.

    LEARN MORE



     Vertical Scalability: Onboards from one to thousands



     Native Message Capture: iMessage, SMS, WhatsApp, Android



     Horizontal Scalability: Concurrent automated onboarding


     High Reliability: consistent connection for compliance



     Comprehensive Reporting: Stay audit ready, stay compliant


     Instant Alerts: Immediate notifications for users and admins


     Channel Health Monitoring:  set it and forget it


     Federated Apple IDs:  a library of iMessage login flows

    UNTIL NOW Mobile compliance has never been so simple.
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