Electronic Communications Retention Policies and Mobile Capture Tools


An electronic communications retention policy is only as strong as the data it governs. If mobile messages never make it to your archive, your policy cannot be enforced.
The Policy Problem
Most firms maintain clear retention rules but struggle to apply them to mobile and chat channels. BYOD environments, encryption, and inconsistent app behavior make it difficult to capture data before it’s lost.
How SnippetSentry Closes the Gap
SnippetSentry connects directly with mobile devices to capture and deliver messages to your existing archive- whether ACA Global, MirrorWeb, Global Relay, Smarsh, or another solution. By ensuring messages are consistently ingested into your retention environment, SnippetSentry allows your policies to function as intended.
Key Advantages
- Automatic message capture from iMessage, SMS, WhatsApp, and Signal (coming soon!)
- Secure transmission into your firm’s chosen archiving or supervision platform
- Zero local data storage on the device or in SnippetSentry systems
- Consistent retention enforcement once data reaches your archive
Why It Matters
Regulators such as FINRA, SEC, and FCA expect proof that all business-related communications are captured and retained according to policy. SnippetSentry enables that proof by ensuring nothing is missed between the device and your archive.
Takeaway
Retention policies rely on capture you can trust. SnippetSentry ensures that every mobile message enters your archive intact, so your compliance program stays defensible and complete.




